HeyyPal — Voice-first mental wellness platform — website, Android app, iOS app and admin panel
HeyyPal connects people with verified psychologists, psychiatrists, therapists, counsellors and supportive listeners ("Pals") through real-time voice conversations. Working in partnership with the HeyyPal team at DTW Squad, IndSoft24 engineered the platform across web, Android and iOS, together with the admin panel that runs the marketplace behind it.
Engagement: Technology partnership with DTW Squad. Deliverables: Website, Android app, iOS app, Admin panel, Ongoing partnership.
The challenge
Millions of people in India deal with stress, anxiety, burnout, exam pressure and loneliness, but therapy is often hard to access, expensive or carries stigma. HeyyPal set out to make emotional support as easy as making a phone call — private, immediate and available on the device people already carry.
That meant building a two-sided marketplace: a consumer app where anyone can find the right listener or professional and start a voice conversation in seconds, and the tooling for experts and the operations team to verify professionals, manage availability, handle sessions and keep the experience safe.
What we built
We delivered the HeyyPal product as one connected system rather than separate projects, so the website, both mobile apps and the admin panel share the same data, accounts and business rules.
- Website that explains the service, showcases experts and drives app downloads
- Android app with real-time voice conversations, expert discovery and session flows
- iOS app with the same experience and feature parity for iPhone users
- Admin panel for verifying experts, managing categories, sessions, users and payouts
- Privacy-first design for a sensitive category — secure accounts and minimal data exposure
Key product features
- Real-time voice conversations with psychologists, psychiatrists, therapists, counsellors and Pals
- Discovery of the right support based on needs and preferences
- Support journeys for students, working professionals, relationships and family
- Verified expert profiles and categories
- Private, secure and easy-to-use experience designed for first-time users
Outcome
HeyyPal is live on Google Play and the App Store, where Play Store users rate it 4.3 stars. According to coverage featured on heyypal.com, including The Times of India, the company has raised funding at a ₹20 crore valuation and appeared on Shark Tank India. Our partnership continues as the platform scales.